FAQ & Help

Frequently Asked Questions & Help

Frequently Asked Questions

What courses do you offer?

We offer a variety of courses, focusing on Python, data science, web development, and other trending technologies. Our courses are structured for beginners, intermediate, and advanced learners.

How do I enroll in a course?

To enroll in any course, visit our course catalog, select the course of your choice, and complete the purchase process. Once the purchase is confirmed, you can begin learning immediately.

What is your refund policy?

If you are unsatisfied with a course, you can request a refund within 7 days of purchase. Please note that refunds cannot be processed after the 7-day period.

Can I share my course login details with others?

No, sharing your login details or course materials with unauthorized individuals is strictly prohibited. Any such activity will result in legal action, and your access may be permanently revoked.

How can I contact support?

If you require assistance, you can reach out to our support team via email at [email protected] or call us at +88 01790 00 77 09.

Help

Need Assistance?

If you're facing technical issues or need help with your account or course, our support team is here to assist you. We strive to resolve any issues promptly to ensure a smooth learning experience for all our users.

Common Issues & Solutions

Forgot Password: If you’ve forgotten your password, simply click on the "Forgot Password" link on the login page and follow the steps to reset it.

Payment Issues: Ensure your payment information is correct. If issues persist, contact your bank or reach out to our support team for further assistance.

How to Contact Support

For support, email us at [email protected] or call +88 01790 00 77 09. We aim to respond to all inquiries within 24 hours.